We treat patient data the same way you treat your patients — with complete care, privacy, and respect. Here is exactly how we protect it.
Security is not an afterthought at DentalCarePro — it is built into every layer of the platform.
All data is transmitted over HTTPS/TLS. Patient records, invoices, and clinical notes are encrypted at rest on our servers.
DentalCarePro runs on enterprise-grade cloud infrastructure with 99.9% uptime SLA, automatic failover, and redundant storage.
Every clinic's data is completely isolated at the database level. No clinic can ever see another clinic's patients, records, or billing.
Assign doctors, receptionists, and admins with precise permissions. Staff can only access what they need for their role.
Every action — record created, invoice edited, appointment changed — is logged with the user, timestamp, and IP address.
Your data is backed up automatically every day. We retain backups for 30 days, with point-in-time recovery available.
Fine-grained role-based permissions mean your staff only see what they need to do their job.
| Role | What they can access |
|---|---|
| Clinic Owner | Full access to all modules, settings, billing, and staff management |
| Doctor | Patient records, appointments, treatment plans, and clinical notes |
| Receptionist | Appointments, patient registration, billing, and OPD queue |
| Manager | Day-to-day operations across all modules — patients, billing, inventory, reports |
| Custom roles | Configurable — assign exactly the permissions each staff member needs |
Staff access is revoked immediately when removed from a clinic — no waiting, no delays.
We are only the custodians of your patient data — not the owners. You can export, move, or delete it at any time.
Compliant with India's Digital Personal Data Protection Act. Patient consent is collected at registration. Data is processed only for clinic management purposes.
For clinics outside India, we follow the data protection principles of your country. Contact us if you have specific compliance requirements for your region.
Every data change — who did it, when, from which device — is logged and accessible to the clinic owner. Useful for compliance inspections and staff accountability.
In the unlikely event of a security incident, we will notify affected clinics within 72 hours and provide a full incident report as required by law.
Found a vulnerability or have a specific compliance question? We respond to all security reports within 24 hours.
