Both manage appointments. Only one handles GST billing, tooth charts, inventory, and WhatsApp — built specifically for dental clinics.
The key reasons dentists switch from Practo.
DentalCarePro starts at ₹999/month vs ₹2,500+ for Practo. Same or better features for a fraction of the price.
Practo serves all healthcare. DentalCarePro is built specifically around dental workflows — tooth charts, treatment plans, lab work, and more.
Generate GST-compliant invoices, track partial payments, and send WhatsApp receipts. Practo does not handle this natively.
Track consumables, manage low-stock alerts, expiry dates, purchase orders, and vendors — all in one platform.
Reminders, receipts, and follow-ups go directly to your patient's WhatsApp — not a Practo-branded app they need to download.
Chat directly with our team on WhatsApp. No support tickets, no wait queues, no chatbots.
| Feature | DentalCarePro | Practo |
|---|---|---|
| Core | ||
| Designed specifically for dental clinics Practo is a general healthcare platform — not built around dental workflows | ✓ | — |
| Patient records & clinical history | ✓ | ✓ |
| Appointment scheduling | ✓ | ✓ |
| Multi-doctor support | ✓ | ✓ |
| Billing | ||
| GST-compliant invoicing Practo does not generate GST invoices natively | ✓ | — |
| Partial payments & installment plans | ✓ | — |
| Invoice cancellation & refund tracking | ✓ | — |
| Outstanding dues report by patient | ✓ | — |
| WhatsApp payment receipt | ✓ | — |
| Clinical | ||
| SOAP notes & visit documentation | ✓ | ✓ |
| Tooth chart / dental diagram | ✓ | — |
| Treatment planning with cost estimates | ✓ | — |
| Lab work tracking | ✓ | — |
| Before/after photo documentation | Soon | — |
| Operations | ||
| OPD queue & token system | ✓ | — |
| Inventory & consumables tracking | ✓ | — |
| Low stock alerts & expiry tracking | ✓ | — |
| Pharmacy / POS counter | ✓ | — |
| Staff roles & permission control | ✓ | ✓ |
| Audit trail for all actions | ✓ | — |
| Communication | ||
| WhatsApp appointment reminders Practo sends reminders via its own app — not WhatsApp | ✓ | — |
| SMS reminders | ✓ | ✓ |
| Automated payment reminders | ✓ | — |
| Bulk patient messaging | Soon | — |
| Reporting | ||
| Revenue & collections reports | ✓ | ✓ |
| Doctor performance reports | ✓ | — |
| Treatment & procedure analytics | ✓ | — |
| Expense & P&L tracking | ✓ | — |
| Pricing | ||
| Pricing starts at | ₹999/month | ₹2,500+/month |
| Free trial available | ✓ | ✓ |
| No setup fee | ✓ | — |
| Cancel anytime Practo often requires annual contracts | ✓ | — |
| Support | ||
| WhatsApp support (human) | ✓ | — |
| Response time | Under 2 hours | 24–48 hours |
| Onboarding assistance | ✓ | — |
Last updated July 2025. Feature availability may change. Information based on publicly available Practo product information.
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